cruploe

Terms & Conditions

Agreement to Terms

Welcome to Cruploe.

These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services.

By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of the website.

These Terms apply to all users, visitors, and customers.

About Cruploe

Cruploe is an online retailer specialising in inflatable travel pillows, operating within Australia.

Business Information:

Cruploe
139 Huntingdale Crescent
Placid Hills, Queensland 4343
Australia

Email: [email protected]
Phone: +61 0438 295 979

Eligibility

By using this website, you confirm that:

You are at least 18 years old or have reached the age of majority in your jurisdiction
You have the legal capacity to enter into a binding agreement
All information provided is accurate and complete
You will comply with applicable laws and regulations

Products and Availability

We aim to ensure all product descriptions, images, pricing, and availability information are accurate.

However, we do not guarantee that:

Product descriptions are error-free at all times
Product colours displayed on screen exactly match the physical product
All products are always available

We reserve the right to:

Update or modify product listings at any time
Discontinue products without notice
Limit purchase quantities
Correct pricing or listing errors

Pricing

All prices are displayed in Australian Dollars (AUD).

Prices may change at any time without prior notice.

The final price payable is the price displayed at checkout at the time your order is placed.

If a pricing error occurs, we reserve the right to cancel the order and issue a full refund if payment has already been processed.

Orders

Placing an order does not guarantee acceptance.

We reserve the right to cancel or refuse orders for reasons including but not limited to:

Product unavailability
Payment issues or failure
Suspected fraud or abuse
Incorrect pricing or listing errors
Incomplete or inaccurate information
Legal or regulatory compliance requirements

If an order is cancelled after payment, a refund will be issued to the original payment method.

Payment

We currently accept secure third-party payment methods (such as PayPal and major credit/debit cards).

By submitting payment information, you confirm that:

You are authorised to use the payment method
The information provided is accurate
The transaction is valid and lawful

We do not store full payment card details on our servers.

Shipping

Shipping is subject to our Shipping Policy.

Customers are responsible for providing accurate delivery information.

Delivery timeframes are estimates only and are not guaranteed.

Delays may occur due to courier delays, weather conditions, public holidays, or other external factors beyond our control.

Returns and Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

We recommend reviewing this policy before placing an order.

Customer Accounts

If account features are available, you are responsible for:

Maintaining the confidentiality of your login details
Restricting access to your account
All activities under your account

We are not responsible for any loss resulting from unauthorised account access due to user negligence.

Prohibited Use

You agree not to:

Use the website for unlawful purposes
Engage in fraud or misleading activity
Interfere with website operation or security
Attempt unauthorised access to systems or data
Upload malicious code or harmful software
Misrepresent identity or affiliation
Use automated tools to scrape or extract data without permission

We may suspend or terminate access for violations.

Intellectual Property

All content on this website, including but not limited to:

Logos and branding
Product images
Text and descriptions
Website design and layout
Graphics and software

is owned by Cruploe or its licensors and protected by applicable intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written permission.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of third-party websites.

Accessing third-party websites is at your own risk.

Disclaimer

To the fullest extent permitted by law, this website and all services are provided on an “as is” and “as available” basis.

We do not guarantee that:

The website will be uninterrupted or error-free
All defects will be corrected immediately
The website is free from viruses or harmful components

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

Limitation of Liability

To the maximum extent permitted by law, Cruploe is not liable for any indirect, incidental, or consequential loss arising from:

Use or inability to use the website
Delays in delivery
Service interruptions
Third-party actions

Where liability cannot be excluded under law, it is limited to the amount paid for the relevant order.

Indemnity

You agree to indemnify and hold harmless Cruploe, its affiliates, employees, and service providers from any claims or liabilities arising from:

Your use of the website
Breach of these Terms
Violation of applicable laws
Infringement of third-party rights

Force Majeure

We are not responsible for delays or failure to perform due to events beyond reasonable control, including:

Natural disasters
Severe weather
Government actions
Transport disruptions
System or internet failures

Changes to Terms

We may update these Terms from time to time.

Any changes will take effect upon publication on this page.

Continued use of the website means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of Queensland, Australia, and applicable Australian federal laws.

Any disputes will be handled under the jurisdiction of Australian courts.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Cruploe